Gravira Casino Terms and Conditions

Welcome to Gravira. This Terms and Conditions page sets out the rules that govern use of our platform and defines the legal relationship between us and our users. The terms explain account creation, verification, payments, promotional eligibility and conduct expectations while using our services in Canada. By registering or continuing to use the site, you agree to comply with these provisions and any updates we publish. Please read the full document carefully so that your rights and obligations are clear before depositing funds or placing wagers.

Account responsibilities

Account holders must provide accurate, current and complete information when registering and must promptly update any details that change. Personal verification documents may be requested to comply with anti-money-laundering and know-your-customer procedures; failure to provide requested documentation can delay or prevent withdrawals. Account credentials are confidential and you are responsible for all activity that occurs under your account. Notification to our support team is required immediately if unauthorized access is suspected.

Eligibility requirements

Access to our services is limited to individuals who meet legal age requirements and other jurisdictional restrictions. Minimum age is 18 unless a higher provincial threshold applies - for example, 19 in certain provinces. One account per person, household and payment method is permitted. Residents of jurisdictions that prohibit online gambling are not eligible to play; registration from such locations is prohibited and may result in account closure and funds retention in accordance with these terms.

Acceptable use of the service

Use of the site must comply with applicable laws and these terms. Prohibited activities include fraud, collusion, use of automated betting software, money-laundering attempts, chargeback abuse and circumvention of geo-restrictions such as via VPNs. Attempts to manipulate game outcomes, exploit technical errors or otherwise interfere with fair play may lead to account suspension, forfeiture of winnings and other remedies available to us.

Bonus and promotion rules

General principles

Promotions require explicit opt-in where indicated and are governed by their specific terms. Bonus funds and free-spin winnings may carry wagering requirements, contribution rates by game type and maximum cashout limits. Certain deposit methods may be excluded from promotional eligibility. Abuse of promotions, including bonus arbitrage and contrived play patterns, may result in bonus voidance and account action. Full promotional rules are posted with each offer and prevail over general statements.

Deposits and withdrawals

Deposits

Deposits can be made in CAD using supported payment methods shown in the cashier. Minimum and maximum limits, processing times and any third-party fees are displayed at the point of deposit. Funds must originate from an account in the player’s name; use of third-party payment sources is not permitted.

Withdrawals

Withdrawals are subject to verification, internal processing times and posted limits. We may require identity or payment method documentation before completing a payout. Pending and maximum withdrawal amounts can vary by tier and jurisdiction; large wins may be paid in instalments in line with these limits. Any fees applied by banks or payment providers are the responsibility of the player unless stated otherwise.

Dispute handling

For disputes regarding game outcomes, account balances or payments, contact our support team with full details and supporting evidence. Claims will be investigated in accordance with our procedures and applicable regulations. If an issue cannot be resolved informally, governing dispute resolution terms set out in these conditions apply, including the jurisdiction and law specified in the full terms available on our site.

Updates to the terms

Terms may be updated periodically to reflect changes in law, operations or promotions. Material changes will be communicated via the site and, where appropriate, by email. Continued use of the service after an update constitutes acceptance of the revised terms. Users should review the terms regularly and are responsible for ensuring ongoing compliance.